Zoe Disco
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Articles
Recent activity by Zoe Disco-
Can you please give us feedback on the Redesign of our My Dashboard page?
We're having a bit of a revamp of our easyMoney platform and we'd like to get your feedback on the proposed new designs. This is our idea of what the new dashboard page will look like, we need to ...
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Why is my National Insurance Number not being accepted on the easyMoney App?
If you are not able to confirm your National Insurance Number on the easyMoney App, this may be due to a data entry issue or a mismatch with the details held on your account.What to doTo resolve th...
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How do I view my previous conversations with you?
If you'd like to view previous conversations with our Client Services team or the easyMoney Chat Bot, you can do so by visiting our Help Pages Click Sign in in the top-right corner. If you don't al...
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Why is my withdrawal still pending?
There could be a few reasons why the withdrawal that you have set up is still pending. Your bank account might not have been verified yet.You can check if your bank account is verified, by doing th...
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I'm not receiving the text message (SMS) to log into my account, what should I do?
If you aren't receiving the code as a text message (SMS) to your mobile, please first check your mobile signal. If you have a weak mobile signal, you won't be able to receive text messages. Please ...
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What is self certification and why do you need to do it each year when you are investing?
Peer-to-peer investments are classed as a high-risk investments. The Financial Conduct Authority (FCA) want to make sure that our investors understand the risks involved, and that if they were to l...
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What is a Professional Investor?
“Professional Investor” is the name given to a product available to certain investors on our platform. It does not refer to, or imply, classification as a “professional client” under Financial Cond...
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What do I do if the National Insurance Number (NINO) you have for me is incorrect?
If the NINO showing on your easyMoney account is incorrect, please call us to let us know:+44 0203 858 7269We can update this for you.
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How does easyMoney manage risk?
At easyMoney we focus on quality rather than quantity of loans and work hard to manage risk for our investors. The more loans you are invested in, the less impact a non-performing loan will have on...
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How does easyMoney assess each loan?
We take a conservative approach to lending and have strict criteria for every borrower and every loan to help us manage risk and to try and protect your money.Each loan application is assessed on t...