There are a couple of different reasons why you might not be able to log into your easyMoney account.
Location - If you are currently in a country which we don't support, you won't be able to access your account. We block access to our platform in certain countries to keep your account secure. If you need to do anything on your account whilst you're in an unsupported country, you can call us on +44 203 858 7269 and we can go through some security questions with you and help with whatever you need to do.
VPN - If you have a VPN set up on the computer or phone that you are using to try and access your easyMoney account, this might block the access. Please turn off the VPN and try again.
Please contact us, if you are having any issues and need our help.